System of Record
Tells you what happened.
- Logs shipments after the fact
- Surfaces exceptions on a dashboard
- Generates reports nobody reads on Monday
- Waits for a human to do something
passive · descriptive · post-hoc
SHIPSY / AGENTFLEET / INITIALIZE
LIVE
Gartner Symposium · Barcelona 2026 · Booth #521
Logistics, in its
System of Action era.
The AI-native execution layer for the autonomous supply chain.
scroll
The category we're building
System of Record→ System of Action.
Every enterprise has a TMS, WMS, ERP. None of them act. Shipsy is the layer that does.
System of Action
Resolves it before you see it.
- Reads context across every system you run
- Detects the exception in <90 seconds
- Acts — reroutes, reconciles, replies, replans
- Only escalates the edges that need judgement
live · prescriptive · executing now
Monday morning, on Shipsy
Outcomes you can put a date on.
0%
Avg cost reduction
Across transportation spend
$0M
Largest annual saving
Single customer, annualised
0%
WISMO reduction
Via proactive AI notifications
0%
Driver productivity lift
Through AI route optimisation
From plant gate to store shelf
AI that executes the complete CPG supply chain.
CPG supply chains span dozens of suppliers, hundreds of distribution points, and millions of deliveries. Shipsy replaces fragmented, manual execution with a single AI-native execution layer — from inbound milk runs and FTL optimisation to last-mile store replenishment and freight settlement.
50%fewer failed deliveries
28%LSP cost reduction
$5M+single-deployment saving
Multi-modal planning & FTL optimisation
Driver-first execution & e-POD
Real-time control tower
Returns management
Automated freight settlement
Customers
HEINEKEN
Coca-Cola HCCB
Jain Irrigation
Kellogg's
Carrier → depot → doorstep
Courier and logistics networks that run on AI, not spreadsheets.
Shipsy reimagines CEP operations with AI-powered orchestration that optimises every step — depot sort, intelligent last-mile routing, proactive customer notifications, multi-carrier orchestration — at the scale of billions of annual shipments.
20%+driver productivity lift
60%depot time reduction (120 → 50 min)
5 Bn+shipments processed / year
Guided sort & loading
Intelligent last-mile routing
Proactive CX automation
Multi-carrier orchestration
Real-time network visibility
Customers
Aramex
Teleport
Maldives Post
Qatar Post
Nippon Express
Warehouse to doorstep, every promise kept
Retail logistics that delivers on every promise.
From omnichannel distribution to D2C last-mile, Shipsy gives retail and e-commerce brands the AI infrastructure to cut cost-per-shipment, optimise across carriers, and deliver an exceptional post-purchase experience — across urban metros and tier-2/3 markets alike.
91%on-time delivery rate (Wellness Forever)
41%cost improvement
59 minavg delivery time
AI route optimisation
Smart carrier allocation
Post-purchase CX & tracking
Returns automation
Multi-channel visibility
Customers
Decathlon
GMG
Wellness Forever
Yum! Brands
Spencer's
Cold chain to patient · compliance-first
Pharma logistics built on auditable AI.
Healthcare SLAs, cold-chain compliance, and audit-grade chain of custody — orchestrated on top of whatever Oracle, SAP, or custom SOR you already run. Settlements, disputes, and exception comms automated with three-tier safety calibrated for healthcare and customs.
Oraclenative integration · argenx live
99%+cold-chain SLA adherence (Catalent)
30+countries · argenx pan-regional
Cold-chain & hazmat compliance
Oracle / SAP-native settlements
Audit-grade chain of custody
Dispute auto-reconciliation
Three-tier safety (healthcare-tuned)
The Oracle proof point
argenx — global biopharma, $45B+ market cap, 30+ countries — runs freight settlements end-to-end on AgentFleet via native Oracle integration. Oracle SOR untouched; Shipsy reads, reconciles, and writes back decisions. Zero compliance incidents in 18 months of autonomous cold-chain operation.
Customers
argenx
Catalent
Apollo Pharmacy
Wellness Forever
AgentFleet
Five agents. Live on enterprise customers.
Click any agent on the left to see how they spend their day.
Auto-cycling — click any badge to pause
Day in the life
- Replans the dispatch board continuously as ETAs drift, capacity changes, and exceptions land.
- Reroutes around closures, weather, port congestion — issues drivers the new plan before they hit traffic.
- Evaluates FTL bids across all carriers on a lane and books the optimal allocation under contract.
Plugs into
Your TMS
Carrier APIs
Mapping & traffic
Customer SLAs
Contract pricing
65%
faster problem resolution (HEINEKEN, HCCB)
Day in the life
- Answers retailer queries (status, POD, invoice attachments) end-to-end without human handoff.
- Surfaces ETA shifts proactively to customers via WhatsApp / email / SMS before SLA breach.
- Triages exception comms — escalates only what genuinely needs a human voice to the right team.
Plugs into
CRM
Customer portals
WhatsApp / SMS / Email
Ticketing
POD archives
30%
reduction in inbound support volume (HCCB)
Day in the life
- Parses freight invoices against contract clauses (rate, accessorial, fuel surcharge, weight tolerance).
- Reconciles carrier payments line by line; pushes matched invoices straight to auto-pay.
- Flags variances with the clause reference and holds disputes for human review.
Plugs into
Your ERP
AP system
Carrier contracts
Invoice OCR
Rate tables
40–50%
reduction in manual settlement effort
Day in the life
- Reconciles RPM disputes line-by-line against GPS, POD, and carrier rate-card records.
- Triggers credit notes automatically when discrepancies are clear-cut.
- Escalates only the genuine edge cases to a human reviewer with full context attached.
Plugs into
GPS / telematics
POD archive
Rate-card master
Carrier portals
Credit-note system
25%
dispute cycle time reduction
Day in the life
- Guides drivers through loading at the dock — sequence, weight check, paperwork — voice-led.
- Issues real-time detours when closures hit, before dispatch even knows there's a problem.
- Captures e-POD on every delivery and pushes it to whoever needs it within seconds.
Plugs into
Driver app
Voice channel
Mapping & traffic
e-POD capture
Dispatch board
15–20%
driver productivity lift · 45–50% faster onboarding
Why Shipsy
More than AI. A deployment commitment.
The platform, the people who put it live, and the answers your IT lead will ask for — in one place.
The pillars
Built to Act, Not Record
The logistics industry runs on software designed to track shipments and generate reports. Shipsy is purpose-built as a system of action — every workflow is designed for autonomous execution, not just visibility.
Systems that record → systems that act
AI-Native Architecture
Most platforms bolted AI onto legacy infrastructure. Shipsy was built AI-native from day one — intelligence is at the core of every workflow, so AI doesn't just surface insights, it closes loops.
250+ enterprise customers · 30+ countries
AgentFleet: Your AI Workforce
Five specialised AI agents — Atlas, Clara, Nexa, Vera, Astra — each with defined roles, SOPs, and bounded autonomy. Humans govern the exceptions that need judgement; everything else runs automatically.
Atlas · Clara · Nexa · Vera · Astra
How we put it live · the FDE model
Forward Deployed Engineers on-site with your team. Not remote support tickets.
Every Shipsy deployment includes a dedicated FDE pod — engineers embedded with your ops floor for the first 8–12 weeks. Fast iteration loops, real feedback, no time-zone gap between “something is off” and “it’s fixed in production”.
-
01Weeks 1–2 · Discovery & mappingWorkflow mapping. Highest-ROI beachhead identified. Tribal-knowledge extraction starts. No platform commitment yet.
-
02Weeks 2–4 · Integration & trainingSOR connectors deployed. Ontology calibrated to your data model. Eval sets built and gated before any agent acts.
-
03Weeks 4–8 · Controlled pilotOne workflow, limited scope. 10–20% agent autonomy, high HITL. KPI baseline established before any expansion.
-
04Month 3+ · Expand & compoundAutonomy to 50–80% on the proven workflow. More departments onboarded. ROI gate must be passed before each expansion.
For IT & CISO · the six questions, answered
How much data?
Use-case scoped. Read-only by default; write access agent-by-agent.
RBAC mirrors humans
How private?
No training on your inputs. PII stripped pre-LLM in 90% of flows. EU / APAC / US residency.
Contract-enforced
Safety net?
Pre-deploy evals · live drift detection · circuit breakers · full audit trail.
Zero incidents · 18 mo
Our TMS/WMS/ERP?
Untouched. 20+ pre-built connectors. SAP-native, Oracle, Manhattan, custom.
No migration
Time to live?
4–8 weeks to first production agent. One use case. Then expand.
Dept by dept
Humans-in-the-loop?
Mobile-first push with one-tap approval. 15-min escalation. Routine never reaches you.
Edges only
Mission Control Diagnostic
See your Control Tower.
Three answers. One tailored tour.
What kind of operation do you run?
Where does the pain hit hardest?
What does success look like in 12 months?
SHIPSY / AGENTFLEET / INITIALIZE
LIVE
Your tailored demo is ready
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Analyst recognition
Three years on the Gartner® Magic Quadrant™ for TMS.
2024 · 2025 · 2026 · our customers have been running on agentic AI for three years.
2019
First Gartner mention
AI-driven last-mile delivery
2021
Gartner Cool Vendor
Multi-modal orchestration
2024
MQ for TMS · Year 1
First inclusion
2025
MQ for TMS · Year 2
Expanded EMEA / APAC
2026
MQ for TMS · Year 3
Live at Symposium Barcelona
Logistics has long run on systems that show you what went wrong after the fact. We're building the layer that closes the loop — where AI detects the exception, coordinates across carriers, drivers, and customers, and resolves it.
Under the hood
Sits on top of your stack. Acts across it.
Your TMS, WMS, ERP keep recording. Shipsy is the layer that decides and executes.
SYSTEM OF ACTION ARCHITECTURE
01
Agent Layer
AgentFleet — autonomous logistics operators
AtlasClaraNexaVeraAstra
02
Intelligence Layer
Multi-LLM routing · Memory engine · Reasoning
ClaudeGeminiGPT-4DeepSeek
03
Ontology Layer
Logistics knowledge graph · Master data resolver
OTM SchemaEntity DedupSLA Encoding
04
Connector Layer
Pre-built adapters · SAP native bypass · RBAC
SAPOracle TMSManhattan WMS20+ more
SOR · Your System of Record
No migration. No rip-and-replace.
SAP ERP / TM
via SAP-native bypass
Oracle TMS
live at argenx
Manhattan WMS
pre-built adapter
Any legacy
REST · SOAP · EDI · SFTP
The bridge, visualised
Your SOR keeps recording. Shipsy acts.
Click a System of Record below. Shipsy reads the events, reasons across them, and writes the decision back — idempotent, replayable, audited. No re-platforming. No frozen roadmap.
Barcelona · May 2026
We're here all week.
Bring a problem; leave with a working agent.
Personalised dashboards · launch in one click
Catalent
Pharma · Oracle SOR
Settlements · Nexa
argenx
Biopharma · Oracle
Settlements live · Nexa + Vera
Pfizer
Pharma · SAP
Visibility · Atlas + Clara
Novartis
Pharma · SAP
ETA accuracy · Clara + Atlas
Nestlé
CPG · SAP S/4
Control Tower · Atlas
Unilever
CPG · SAP
WISMO collapse · Clara
PepsiCo
CPG · SAP S/4
Replan latency · Atlas
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Stories, transformations, and the agents behind them.
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